Privacy Policy

Eletex Group of Companies
Effective Date: April, 27, 2026

1. Introduction

The Eletex Group of Companies ("Eletex Group," "we," "us," or "our"), comprising five Singapore-registered entities operating under the Eletex brand, is committed to protecting the personal data of our clients, business partners,employees, job applicants, website visitors, and other individuals who interact with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore and its subsidiary legislation.
This policy applies to all personal data in our possession or under our control, including data collected through our website at eletexgroup.com, our business operations, and any other interactions you may have with us.
Registered Address:
94 Tagore Lane, Sindo Industrial Estate, Singapore 787536

2. Types of Personal Data Collected

Depending on the nature of your interaction with us, we may collect the following categories of personal data:
2.1 Contact and Identification Data

Full name
Job title and company name
Email address
Telephone and mobile numbers
Mailing and business address
NRIC, FIN, or work permit numbers (where required by law for site access or employment)

2.2 Business and Contractual Data

Company registration details
Billing and payment information
Contract and project details
Procurement and tender documentation

2.3 Employment and Safety Data

Resume, qualifications, and employment history (for job applicants)
Safety training records and certifications
Health and safety incident records
Workplace access credentials and site entry logs

2.4 Website Usage Data

IP address and browser type
Pages visited and time spent on our website
Referring website or source
Device information and operating system
Cookies and similar tracking technologies (see Section 10)

2.5 Communications Data

Records of correspondence with us (email, telephone, online forms)
Feedback and survey responses
Enquiry and quotation request details

3. Purpose of Collection, Use, and Disclosure

We collect, use, and disclose your personal data for the following purposes:
3.1 Business Operations

Processing enquiries, quotations, and service requests related to our scaffolding, insulation, coating, steel structure, maintenance, construction, oil and gas, and cleaning services
Administering and managing contracts and projects
Invoicing, billing, and payment processing
Procurement and vendor management

3.2 Regulatory and Safety Compliance

Complying with applicable laws, regulations, codes of practice, and industry standards (including workplace safety and health requirements)
Managing site access and security at project locations
Maintaining safety training and incident records as required by the Workplace Safety and Health Act and related regulations

3.3 Employment and Recruitment

Evaluating job applications and conducting recruitment
Managing employment relationships, payroll, and benefits
Administering work pass and immigration-related applications

3.4 Communications and Marketing

Responding to your enquiries and requests
Sending project updates and service-related communications
With your consent, sending promotional materials about our services and industry developments

3.5 Website and Service Improvement

Operating, maintaining, and improving our website
Analyzing website usage to enhance user experience
Ensuring the security and integrity of our digital platforms

3.6 Legal Purposes

Establishing, exercising, or defending legal claims
Complying with court orders, regulatory directives, or law enforcement requests

4. Consent

By providing your personal data to us, you consent to our collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
Where we rely on consent as the legal basis for processing your personal data, you may withdraw your consent at any time by contacting our Data Protection Officer (see Section 12). Please note that withdrawal of consent may affect our ability to provide certain services to you.
We may collect, use, or disclose your personal data without your consent where permitted or required under the PDPA or other applicable laws, including but not limited to situations involving:

National interest or public safety
Investigations or legal proceedings
Emergencies threatening life, health, or safety
Business asset transactions
Legitimate interests as defined under the PDPA

5. How Personal Data Is Stored and Protected

5.1 Storage
Your personal data may be stored in the following forms:

Electronic records maintained on secure servers and cloud-based systems
Physical records stored in secured premises with restricted access

5.2 Security Measures
We implement reasonable security arrangements to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include:

Access Controls: Role-based access restrictions ensuring only authorized personnel can access personal data on a need-to-know basis
Encryption: Encryption of personal data during transmission (TLS/SSL) and, where appropriate, at rest
Network Security: Firewalls, intrusion detection systems, and regular security assessments
Physical Security: Secured office premises with restricted access to areas where personal data is stored
Employee Training: Regular training for employees on data protection obligations and security practices
Incident Response: Established procedures for detecting, reporting, and responding to data breaches in accordance with the PDPA's mandatory data breach notification requirements

While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is completely secure. We continually review and update our security measures as technology and industry practices evolve.

6. Third-Party Sharing and Disclosure
We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and for the purposes described in this policy:
6.1 Service Providers and Data Processors

Wix.com Ltd - Our website is built and hosted on the Wix platform. Wix acts as a data processor on our behalf and processes personal data submitted through our website (including contact form submissions, website analytics, and cookies). Wix's processing of personal data is governed by Wix's Privacy Policy and their Data Processing Addendum.
IT service providers, cloud storage providers, and email hosting services
Payment processing providers
Professional advisors (legal, accounting, audit, and insurance)

6.2 Business Partners and Clients

Main contractors and project owners who require personnel data for site access and safety compliance
Subcontractors and joint venture partners involved in project delivery

6.3 Government and Regulatory Bodies

Ministry of Manpower (MOM) and other government agencies for work pass and employment-related matters
Workplace Safety and Health Council and related bodies
Tax authorities and regulatory agencies as required by law

6.4 Other Disclosures

In connection with any merger, acquisition, or sale of business assets
Where required by law, court order, or regulatory directive

We require all third parties to respect the confidentiality of your personal data and to handle it in accordance with applicable data protection laws. We do not sell your personal data to any third party.

7. Cross-Border Data Transfers
As our website is hosted on the Wix platform, your personal data collected through the website may be transferred to and stored on servers located outside of Singapore, including in the United States, European Union, and other jurisdictions where Wix operates its infrastructure.
Where personal data is transferred outside of Singapore, we take reasonable steps to ensure that the receiving party provides a standard of protection that is comparable to the protection afforded under the PDPA. These steps include:

Ensuring that contractual obligations (such as data processing agreements) are in place with overseas recipients
Verifying that the recipient jurisdiction has data protection laws comparable to those in Singapore
Implementing appropriate technical and organizational safeguard

For project-related data, cross-border transfers may also occur when we engage with international clients, suppliers, or project partners. Such transfers are conducted in compliance with the PDPA's requirements for overseas data transfers.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or asrequired by applicable laws and regulations. Our general retention guidelines are:

Client and project records: 7 years after completion of the project or contract
Financial and tax records: 7 years from the end of the relevant financial year (as required by IRAS and the Companies Act)
Employment records: 2 years after cessation of employment (or longer where required by the Employment Act or CPF Act)
Job application records (unsuccessful): 1 year from the date of the application decision
Website analytics data: 26 months from the date of collection
Enquiry and correspondence records: 3 years from the date of the last interaction
Safety and incident records: As required by the Workplace Safety and Health Act and related regulations
Upon expiry of the relevant retention period, personal data is securely destroyed or anonymized in accordance with our data disposal procedures.

9. Your Rights Under the PDPA

Under the PDPA, you have the following rights in relation to your personal data:
9.1 Right of Access
You may request access to your personal data that is in our possession or under our control, as well as informationabout how your data has been used or disclosed within the past year.

9.2 Right of Correction
You may request the correction of any personal data that is inaccurate, incomplete, or out of date.

9.3 Right to Withdraw Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject tolegal or contractual restrictions. We will inform you of the likely consequences of your withdrawal.

9.4 Right to Data Portability
Where applicable, you may request that we transmit your personal data to another organization in a commonly used machine-readable format.

9.5 How to Exercise Your Rights
To exercise any of the above rights, please submit a written request to our Data Protection Officer using the contact details provided in Section 12. We may need to verify your identity before processing your request.
We will respond to your request within 30 days of receiving it. If we are unable to respond within this timeframe, we will inform you of the expected response time. A reasonable fee may be charged for processing access requests, and we will inform you of the fee before proceeding.
We may refuse a request in the circumstances permitted under the PDPA, such as where the data is subject to legal privilege, where providing access could threaten the safety or health of another individual, or where the request is frivolous or vexatious.

10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
10.1 Types of Cookies Used
Essential cookies: Required for core website functionality (session management, security)
Analytics cookies: Help us understand how visitors interact with our website (e.g., pages visited, traffic sources)
Functional cookies: Remember your preferences and settings
Third-party cookies: Set by Wix and integrated third-party services for analytics, performance monitoring, andwebsite hosting

10.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies mayaffect the functionality of our website.
For full details of all cookies used on our website, please see our Cookie Policy. For more information about how Wixuses cookies, please refer to Wix's Cookie Policy.

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. The updated policy will be posted on our website with a revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your personal data. Where changes are significant, we will make reasonable efforts to notify you (for example, by posting a prominent notice on our website).

12. Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:
Data Protection Officer
Name: Subhash s/o Subarmaiam

Title: Data Protection Officer

Email: eletex@singnet.com.sg

Phone: +65 6336 5471

General Enquiries
Email: eletex@singnet.com.sg

Mailing Address: Eletex Group of Companies 94 Tagore Lane, Sindo Industrial Estate Singapore 787536
If you are not satisfied with our response to your enquiry or complaint, you may contact the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Singapore.

Appendix A: Eletex Group Entities

The Eletex Group of Companies comprises the following Singapore-registered entities, all with registered office at 94Tagore Lane, Sindo Industrial Estate, Singapore 787536. Each entity is a separate legal person and may act as an independent data controller in respect of personal data it collects in the course of its own operations.
Eletex Engineering & Trading Pte Ltd
197901538Z
30 May 1979

Eletex Cleaning Maintenance Pte Ltd
200505515W
25 April 2005

Eletex Engineering Pte Ltd
200803068Z
14 February 2008

Eletex Enterprises Pte Ltd
201008462K
20 April 2010

Eletex Recruitment Agency Pte Ltd
201500642C
6 January 2015

Enquiries, access requests, correction requests, and withdrawal of consent under this Privacy Policy may be directed to the Data Protection Officer (Section 12), who will coordinate the response on behalf of the relevant entity or entities holding your personal data.